Accommodation Information

Guest parking

There is an outdoor parking lot at the back of the hotel for the use of Hotel guests free of charge. Show your parking ticket at the front desk when you check in.

Laundry service

To use the laundry service, bring your clothes to the front desk by 10 a.m.
Your laundry is guaranteed to be ready at 8 p.m. on the same day (but may be ready earlier). There is a charge for laundry services.

Internet connection

Free high-speed Internet access is available in all guest rooms as Wi-Fi plus a LAN connection.

Vending machines / Microwave

Drinks Vending Machines / Microwave : in the guest room area on the 8th floor
Tobacco vending machines: in the lobby on the ground floor

Check-in and check-out times

Check-in: 15:00
Check-out: 11:00
If you arrive before the check-in time, you can check your luggage at the front desk.
You may be able to enter your room before the check-in time if it is available.
If you wish to check out later than 11:00, let us know in advance.
However, this will depend on the availability of the room.
The following extra charges will be added if you extend your period of stay.
Check-out 11:00 – 14:00: One-third of the room charge
Check-out 14:00 – 17:00: One-half of the room charge
Check-out after 17:00: Full room charge

Securing valuables

You can deposit your valuables at the front desk; otherwise, you are solely responsible for their security.

Luggage forwarding service

We provide a luggage forwarding service. Fill out the shipping slip provided in the guest room and bring it together with your luggage to the front desk.

Room service

We are sorry, but we do not offer room service.

Free to use

• ・Shampoo, conditioner, body soap, toothbrush
• ・Hand soap, shaving soap, razor, cotton balls, cotton swabs, hairbrush
• ・Bath towels, face towels, slippers, nightwear

In-room facilities

• Free Wireless and wired Internet connection (free of charge), TV, satellite channels
• ・Telephone, refrigerator, hair dryer, shower toilet
• ・Electric kettle, drip coffee bags, tea bags

Items available to borrow (free of charge)

• ・Iron, trouser press, humidifier
• ・Desk lamp, air filter

We accept the following credit cards.

• ・VISA,Master Card,JCB,American Express
• ・Diners Club, UC, DC, SAISON, 銀聯

Free Wi-Fi service

At the Mito Keisei Hotel, we provide free Wi-Fi internet access in all guest rooms to ensure our customers’ comfort and convenience during their stay. You can easily connect to the Internet with any device that has built-in Wi-Fi, such as PCs, smartphones, and tablets for business and sightseeing.

How to use the Wi-Fi service

Step 1: Select a network with your device.

Note) If your device does not detect the network automatically, enable this feature in your Wi-Fi settings.

Step 2: Search for “stayKeisei” in the access point list for Wireless LAN (Wi-Fi).

Note) Connect to the access point and start up your browser (e.g., Internet Explorer).
Note) You may lose your connection if you move to another location while the device is connected to the Internet.

Precautions for Wi-Fi use

• ・We do not rent out wireless LAN-enabled terminal devices (e.g., laptops, smartphones, or tablets).
• ・We offer 24-hour Internet availability; however, you may experience slow speeds or disconnections if your device’s communication settings are faulty or if there is high demand for bandwidth.
• ・We cannot provide technical support for the use of your computer or any of its software.
• ・We ask that you remain responsible for ensuring the security of your PC, etc.
• ・For security reasons, we cannot respond to inquiries regarding system information (including IP addresses).
• ・We are not responsible for any loss of information you may suffer or any other damage.